Digital Asset Coordinator

The RealReal; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 PTO Days

Job summary

The RealReal is seeking a Digital Asset Coordinator to support our high-volume retouching studio. You will manage digital assets from multiple studios and streamline them into a single workflow, ensuring accuracy and timely delivery.

Ideal candidates excel in Mac OS, Excel, and DAM systems, with sharp attention to detail and strong communication. You will collaborate with diverse teams to maintain image quality and process efficiency in a deadline-driven environment.

Qualifications

• Experience with digital asset management workflows in a creative environment.
• Advanced Mac OS proficiency.
• Advanced proficiency with Microsoft Excel.
• Outstanding attention to detail and commitment to excellence.
• Ability to work independently within tight timelines.
• Excellent oral and written communication skills.
• Strong interpersonal skills with ability to collaborate across a diverse team.

Responsibilities

• Own daily allocation workflows and manage record keeping.
• Organize and maintain complex digital image workflows.
• Manage image exceptions and quality assurance checks.
• Collaborate with cross-functional partners to uphold image standards.
• Support asset management tasks across the department as needed.
• Coordinate with other Digital Asset Coordinators to ensure daily tasks are completed.

Skills

DAM workflows

Mac OS

Excel

Attention to detail

Independent worker

Communication

Interpersonal skills

Tools

Adobe Bridge

Photoshop

Lightroom

Job description

About The Role

We are hiring a Digital Asset Coordinator to join our administrative team in supporting our high volume fashion retouching studio. This is an operational position managing digital assets created by multiple studios, all being consolidated into a single retouching workflow. Our ideal candidate is adaptable, collaborative, and thrives in a deadline-driven environment.

What You Get To Do Every Day

• Own daily allocation workflows & manage record keeping
• Organize and maintain complex digital image workflows
• Image exceptions management
• Collaborate with cross-functional partners to uphold image quality standards
• Support department as needed on any/all asset management tasks
• Communicate with other Digital Asset Coordinators to ensure all essential required tasks are completed daily

What You Bring To The Role

Minimum Requirements:

• Demonstrated success working with digital asset management solutions and workflows in a complex creative environment
• Advanced computer proficiency with Mac OS
• Advanced proficiency of Microsoft Office Suite (primarily Excel)
• Outstanding attention to detail and commitment to excellence
• Fanatical about creating order from disorder; understand the "correct" level of process to apply to different projects
• Ability to apply sound judgment while working independently within tight timelines
• Excellent oral and written communication skills
• Strong interpersonal skills with ability to forge trusting relationships within a diverse team

Preferred Requirements:

• Intermediate proficiency with Adobe Bridge, Adobe Photoshop and Adobe Lightroom
• Thorough understanding of metadata taxonomy

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• Find out more about our Benefits here.

The expected hourly rate for this role is $18.53-$22.29. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.