DIET CLERK

Froedtert Health; Milwaukee (WI); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking healthcare organization dedicated to patient care and innovation. In this on-site role, you will provide essential one-on-one customer service for meal fulfillment, ensuring compliance with diet orders and maintaining high standards of patient safety. Your interpersonal skills will be vital as you interact with patients, nurses, and other healthcare professionals. With opportunities for growth and development, this position offers a chance to make a significant impact in a supportive environment. Embrace the opportunity to be part of a diverse workforce committed to excellence in healthcare.

Benefits

Paid time off

Growth opportunities

Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision Insurance

Employee Assistance Programs

Discounts on gym memberships

Travel benefits

Healthy Contributions

Qualifications

• Minimum 1 year experience in healthcare food service or customer service.
• Knowledge of nutrition preferred through coursework or experience.

Responsibilities

• Provides direct customer service for meal fulfillment from patients and staff.
• Responsible for diet order accuracy and compliance.

Skills

Customer Service

Interpersonal Skills

Problem-Solving

Knowledge of Nutrition

Education

High School Diploma

Post-secondary Education

Tools

Epic

Cbord

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is ON - SITE.

FTE: 0.500000 (approx 20 hours a week)

Shift: Shift 1

Job Summary:

Provides direct one-on-one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has an in-depth understanding of diet and nutrient restrictions to ensure accurate and compliant meals, maintaining the integrity of diet orders. Acts as a communication link between healthcare disciplines for diet order verification and uses problem-solving skills to resolve issues, ensuring diet order accuracy in computer systems (Epic and Cbord). Responsible for data analytics to meet patient safety standards. The role requires meeting the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.

Experience:

A minimum of 1 year of experience in healthcare food service or customer service, including experience with computer applications related to customer service, food service, or call centers, is required. Knowledge of nutrition through coursework or experience is preferred.

Education:

High School Diploma or equivalent is required. Post-secondary education is preferred.

Special Skills:

Interpersonal skills necessary to interact courteously with patients, visitors, and staff.

Perks & Benefits at Froedtert Health:

• Paid time off
• Growth opportunities—Career Pathways, Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, discounts on gym memberships, travel, and other benefits

Our regional health network supports a shared mission of patient care, innovation, medical research, and education. We operate eastern Wisconsin's only academic medical center and Level I Trauma center, engaged in clinical trials. Our network includes ten hospitals, nearly 2,000 physicians, and over 45 health centers, drawing patients from throughout the Midwest and beyond.

We are an Equal Opportunity Employer committed to a diverse workforce. Protected veterans are encouraged to share their status at 262-439-1961. We maintain a drug-free workplace with pre-employment substance testing. For accommodations during the application process, contact us at 262-439-1961.