DIET CLERK

Froedtert Health; Milwaukee (WI); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking healthcare organization where you will play a vital role in ensuring patients receive the correct meals tailored to their dietary needs. This position offers a unique opportunity to engage directly with patients and healthcare professionals, utilizing your problem-solving skills and interpersonal abilities. With a commitment to innovation and patient care, this role is essential in maintaining the integrity of diet orders and ensuring safety processes are met. Be part of a dedicated team that values growth and development while making a significant impact on patient satisfaction.

Benefits

Paid time off

Growth opportunities

Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision Insurance

Employee Assistance Programs

Gym Membership Discounts

Qualifications

• 1+ years of experience in healthcare food service or customer service.
• Knowledge of nutrition through coursework or experience is preferred.

Responsibilities

• Provide direct customer service for meal fulfillment from patients and staff.
• Ensure accurate meal orders by verifying diet orders and resolving issues.

Skills

Customer Service

Problem-Solving

Interpersonal Skills

Education

High School Diploma

Post-High School Education

Tools

Epic

Cbord

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is ON - SITE.

FTE: 0.50 (approx 20 hrs a week)

Shift: Shift 2 (may qualify for shift differential)

Job Summary:

Provides direct one-on-one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has an in-depth understanding of diet and nutrient restrictions to ensure accurate and compliant meals, maintaining the integrity of diet orders. Communicates directly between healthcare disciplines for diet order verification and utilizes problem-solving skills to resolve issues and maintain diet order accuracy in computer applications (Epic and Cbord). Responsible for data analytics to ensure patient safety processes are met. The position requires meeting the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.

Experience:

A minimum of 1 year of experience in healthcare food service or customer service, including work with computer applications involving customer service, food service, or a call center, is required. Knowledge of nutrition through coursework or experience is preferred.

Education:

High School Diploma or equivalent is required. Post-high school education is preferred.

Special Skills:

Interpersonal skills necessary to interact courteously with patients, visitors, and staff.

Perks & Benefits at Froedtert Health:

• Paid time off
• Growth opportunities—Career Pathways, Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Gym Membership Discounts, Travel and other benefits

Our health network operates eastern Wisconsin's only academic medical center and Level I Trauma center, engaged in clinical trials and studies, supporting a shared mission of patient care, innovation, research, and education. We include ten hospitals, nearly 2,000 physicians, and over 45 health centers and clinics.

We are an Equal Opportunity Employer that values diversity. Protected veterans are encouraged to share their status at 262-439-1961. We are a drug-free workplace and perform pre-employment testing. For accommodations during the application process, contact us at the same number.