DIET CLERK

Froedtert Health; Milwaukee (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare organization in Milwaukee seeks a dedicated individual for on-site customer service in meal fulfillment. The role involves ensuring accurate meal orders, facilitating communication among healthcare disciplines, and requires strong interpersonal skills. Ideal candidates will have a background in healthcare food service and a high school diploma. Join a team committed to patient care and safety.

Benefits

Paid time off

Growth opportunities

Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Employee Assistance Programs

Qualifications

• Minimum of 1 year experience in healthcare food service or customer service.
• Knowledge of nutrition preferred.

Responsibilities

• Provides direct customer service for meal fulfillment.
• Facilitates communication for diet order verification.
• Responsible for data analytics to ensure patient safety.

Skills

Interpersonal skills

Education

High School Diploma

Job description

Discover. Achieve. Succeed.

#BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is ON-SITE.

FTE: 0.500000 (approximately 20 hours a week)

Shift: Shift 2 (may qualify for shift differential)

Job Summary:

Provides direct one-on-one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has in-depth understanding of diet and nutrient restrictions to ensure accurate and compliant meals maintain the integrity of diet orders. Facilitates communication between healthcare disciplines for diet order verification and utilizes problem-solving skills to resolve issues, ensuring the integrity of diet orders in computer applications (Epic and Cbord). Responsible for data analytics to ensure patient safety processes are met. The position requires meeting the needs of all five hospital entities with zero errors to ensure meal order accuracy and fulfillment.

Experience Requirements:

• Minimum of 1 year of experience in healthcare food service or customer service, including work with computer applications involving customer service, food service, or a call center.
• Knowledge of nutrition through coursework or experience is preferred.

Education Requirements:

High School Diploma or equivalent is required. Post-secondary education is preferred.

Special Skills:

Interpersonal skills necessary to interact courteously with patients, visitors, and staff.

Perks & Benefits at Froedtert Health:

• Paid time off
• Growth opportunities - Career Pathways, Tuition Assistance, CEU opportunities
• Academic partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, discounts on gym memberships, travel, and other work-life benefits

The Froedtert & the Medical College of Wisconsin regional health network is a partnership supporting patient care, innovation, research, and education. It includes eastern Wisconsin's only academic medical center and Level I Trauma center, engaged in numerous clinical trials. The network encompasses ten hospitals, nearly 2,000 physicians, and over 45 health centers and clinics, serving patients across the Midwest and nationally.

We are proud to be an Equal Opportunity Employer that values diversity. Protected veterans are encouraged to share their status at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance testing. For accommodations during the application process, contact us at 262-439-1961.