Diesel & Small-Engine Mechanic I

Rural King; Benton (IL); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career advancement

Job summary

Rural King is seeking a Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. This role covers small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment, while managing repair work orders and warranty claims.

You will use diagnostic software, multimeters, and repair manuals; document work, communicate with customers, and participate in ongoing training and safety practices in a family-owned environment.

Qualifications

• Experience diagnosing and repairing small engines and diesel equipment.
• Experience with hydraulic systems and related components.
• Ability to manage repair work orders and warranty claims.
• Proficiency with Microsoft Office and computer-based systems.
• Strong communication and customer service skills.
• Ability to lift and handle equipment up to 50 lbs.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment.
• Manage customer repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Perform preventative maintenance and intermediate-level service on customer and company-owned equipment.
• Use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, parts used, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.
• Load and unload customer and company-owned equipment for repairs, service, and delivery.
• Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, multimeters, and other shop tools.
• Maintain a safe, clean, and organized repair shop and properly handle hazardous materials.
• Use computer systems, CRM software, barcode scanners, wireless devices, and Microsoft Office for documentation, parts lookup, and service-related tasks.
• Manage multiple work orders, prioritize workload, and meet deadlines.
• Participate in cross-training and ongoing technical training.

Skills

Mechanical troubleshooting

Small engine repair

Diesel equipment

Hydraulic systems

Customer service

Diagnostic tools

Work order management

Tools

Diagnostic software

Multimeters

Repair manuals & schematics

CRM software

Job description

Rural King is seeking a Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. This role covers small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment, while managing repair work orders and warranty claims.

You will use diagnostic software, multimeters, and repair manuals; document work, communicate with customers, and participate in ongoing training and safety practices in a family-owned environment.