Diesel & Outdoor Power Equipment Technician

Rural King; Rocky Mount (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

401(k) with company match

Technical training

Career advancement opportunities

Job summary

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. You will work on diesel engines, small engines, lawn and garden equipment, UTVs, and forklifts, handling work orders, parts, warranty claims, and customer communication.

Ideal candidates bring 3+ years of diesel repair experience, strong diagnostic skills, and proficiency with CRM and diagnostic tools.

Qualifications

• 3+ years of diesel repair experience or an equivalent combination of education and experience.
• Advanced mechanical skills with experience diagnosing and repairing diesel, small engine, electrical, hydraulic, and air conditioning systems.
• Strong mechanical troubleshooting and diagnostic skills.
• Experience using diagnostic equipment, multimeters, service tools, manuals, schematics, and technical diagrams.
• Proficiency with Microsoft Office and computer-based systems.
• Experience with CRM software, diagnostic programs, barcode scanning systems, or wireless handheld devices.
• EPA 609 certification preferred but not required.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain diesel engines, small engines, tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts.
• Perform preventative maintenance and basic to advanced service on customer and company-owned equipment.
• Diagnose and repair diesel, electrical, hydraulic, air conditioning, and mechanical systems.
• Manage repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Use diagnostic software, multimeters, service tools, repair manuals, diagrams, and schematics to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.

Skills

Diesel repair

Mechanical troubleshooting

Customer service

Communication

Tools

Diagnostic software

Multimeters

Shop tools

Barcode scanners

CRM software

Microsoft Office

Job description

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. You will work on diesel engines, small engines, lawn and garden equipment, UTVs, and forklifts, handling work orders, parts, warranty claims, and customer communication.

Ideal candidates bring 3+ years of diesel repair experience, strong diagnostic skills, and proficiency with CRM and diagnostic tools.