Diesel & Small-Engine Service Technician

Rural King; Prattville (AL); On-site; USD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

Paid time off and 401(k) with company

Technical and manufacturer training

Career advancement opportunities

Stable year-round employment

Supportive team environment

Job summary

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. This role supports diesel-powered tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts, while managing repair work orders and warranty claims.

You will use diagnostic software, multimeters, and manuals to troubleshoot and repair diesel, electrical, hydraulic, and air conditioning systems, while documenting progress and

Qualifications

• 3+ years of diesel repair experience or an equivalent combination of education and experience.
• Advanced mechanical skills with experience diagnosing and repairing diesel, small engine, electrical, hydraulic, and air conditioning systems.
• Strong mechanical troubleshooting and diagnostic skills.
• Experience using diagnostic equipment, multimeters, service tools, manuals, schematics, and technical diagrams.
• Proficiency with Microsoft Office and computer-based systems.
• Experience with CRM software, diagnostic programs, barcode scanning systems, or wireless handheld devices.
• EPA 609 certification preferred but not required.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain diesel engines, small engines, tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts.
• Perform preventative maintenance and basic to advanced service on customer and company-owned equipment.
• Diagnose and repair diesel, electrical, hydraulic, air conditioning, and mechanical systems.
• Manage repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Use diagnostic software, multimeters, service tools, repair manuals, diagrams, and schematics to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.
• Load and unload customer and company-owned equipment for repair, service, and delivery.
• Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, and shop tools.
• Maintain a safe, clean, and organized repair shop and properly handle hazardous materials.
• Use computer systems, CRM software, diagnostic programs, barcode scanners, wireless devices, and Microsoft Office for service documentation and parts lookup.
• Read and interpret operating and repair manuals, diagrams, schematics, and technical drawings.
• Manage multiple work orders, prioritize workload, and meet deadlines.
• Participate in cross-training and ongoing technical training.
• Demonstrate Rural King's values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Skills

Diesel repair

Small engine repair

Electrical systems

Hydraulic systems

Air conditioning systems

Diagnostics

Customer service

Communication

Tools

Diagnostic software

Multimeters

Service tools

Repair manuals

Diagrams & schematics

CRM software

Barcode scanners

Wireless handheld devices

Microsoft Office

Job description

Rural King is seeking an experienced Mechanic II to diagnose, service, and repair customer and company-owned equipment in our in-store repair operation. This role supports diesel-powered tractors, mowing equipment, UTVs, lawn and garden equipment, and forklifts, while managing repair work orders and warranty claims.

You will use diagnostic software, multimeters, and manuals to troubleshoot and repair diesel, electrical, hydraulic, and air conditioning systems, while documenting progress and