Small Engine & Diesel Technician I

Rural King; Vincennes (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off and 401(k) with company

Ongoing technical and manufacturer培训

Career advancement opportunities

Stable, year-round employment

Team oriented environment

Job summary

Rural King is seeking a Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. It covers small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment while handling repair work orders, parts, warranty claims, and customer service.

You will use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify issues and complete repairs, while maintaining safety and shop

Qualifications

• Experience diagnosing and repairing small engines, tractors, and related equipment.
• Ability to use diagnostic tools and schematics to identify issues.
• Demonstrated customer service and documentation skills.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment.
• Manage customer repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Perform preventative maintenance and intermediate-level service on customer and company-owned equipment.
• Use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify equipment issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, parts used, and recommended next steps.
• Communicate repair recommendations, service updates, and maintenance information to customers.
• Assist with equipment sales and customer education when needed.
• Load and unload customer and company-owned equipment for repairs, service, and delivery.
• Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, multimeters, and other shop tools.
• Maintain a safe, clean, and organized repair shop and properly handle hazardous materials.
• Use computer systems, CRM software, barcode scanners, wireless devices, and Microsoft Office for documentation, parts lookup, and service-related tasks.
• Manage multiple work orders, prioritize workload, and meet deadlines.
• Participate in cross-training and ongoing technical training.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Skills

Small engines

Diagnostic skills

Customer service

Microsoft Office

Tools

Diagnostic equipment

Multimeters

Service tools

Schematics

CRM software

Barcode scanners

Microsoft Office

Job description

Rural King is seeking a Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. It covers small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment while handling repair work orders, parts, warranty claims, and customer service.

You will use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify issues and complete repairs, while maintaining safety and shop