In-Store Diesel & Small-Engine Technician

Rural King; Rocky Mount (NC); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Ongoing technical and manufacturer培训

Job summary

Rural King is seeking a skilled Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. This role handles small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment while managing repair work orders, parts, warranty claims, and customer service.

If you enjoy troubleshooting mechanical problems and helping customers get their equipment back in working order, we'd love to have you on our team.

Qualifications

• Experience diagnosing and repairing small engines, diesel equipment, and hydraulic systems.
• Proficient with diagnostic equipment and service manuals.
• Strong communication and customer service skills.
• Ability to manage multiple repair work orders.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment.
• Manage customer repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims.
• Perform preventative maintenance and intermediate-level service on customer and company-owned equipment.
• Use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify issues and complete repairs.
• Complete warranty documentation and process claims according to manufacturer requirements.
• Order and manage special-order parts needed for repairs.
• Document work performed, repair progress, identified issues, parts used, and next steps.

Skills

Mechanical troubleshooting

Diagnose and repair engines

Customer service

Documentation

Tools

Diagnostic tools

Multimeters

Repair manuals

Job description

Rural King is seeking a skilled Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. This role handles small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment while managing repair work orders, parts, warranty claims, and customer service.

If you enjoy troubleshooting mechanical problems and helping customers get their equipment back in working order, we'd love to have you on our team.