Dialysis Insurance Navigator & Patient Advocate

Fresenius Medical Care; Franklin (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Fresenius Medical Care in Franklin, TN seeks an Insurance and Financial Assistance Coordinator to educate patients about Medicare, Medicaid, and other options, and to coordinate applications. The role supports revenue integrity and patient access at the clinic level.

Responsibilities include verifying eligibility, collecting documents for indigent waivers, tracking open enrollment, and communicating with patients and insurers.

Qualifications

• Bachelor's degree required; Social Work or other Healthcare focus preferred.

Responsibilities

• Educates patients on Medicare, Medicaid, and other insurance options.
• Obtains premiums and assists with insurance applications.
• Tracks eligibility, indigent waivers, and annual enrollments.

Skills

Customer service

Communication skills

Time management

Organization

Independent work

MS Office

Driver's License

Education

Bachelor's Degree

Job description

Fresenius Medical Care in Franklin, TN seeks an Insurance and Financial Assistance Coordinator to educate patients about Medicare, Medicaid, and other options, and to coordinate applications. The role supports revenue integrity and patient access at the clinic level.

Responsibilities include verifying eligibility, collecting documents for indigent waivers, tracking open enrollment, and communicating with patients and insurers.