Dialysis Insurance & Benefits Navigator

CH01 CHE Fresenius Medical Care (Schweiz) AG; Millington (TN); Hybrid; USD 42,000 - 56,000; Full time

Job summary

CH01 CHE Fresenius Medical Care (Schweiz) AG is seeking an Insurance Coordinator to educate dialysis patients on insurance options, coordinate applications, and maximize revenue. The role involves open communication with patients, clinics, and insurers within the assigned region.

You will assist with Medicare/Medicaid processes, indigent waivers, and annual enrollment while maintaining accurate records and supporting the Accounts Receivable team.

Qualifications

• Bachelor’s degree required; healthcare experience preferred.
• 2–5 years’ related healthcare experience.
• Experience with Medicare, Social Security, and Medicaid is a plus.
• Excellent written and verbal communication skills.
• Strong customer-service orientation.
• Ability to work independently with good time management.

Responsibilities

• Meets regularly with patients to educate and coordinate insurance options.
• Educates on Medicare, Medicaid, COBRA and other programs as applicable.
• Obtains premium statements and signatures from patients and follows up on applications.
• Maintains and verifies insurance data for billing and AR purposes.

Skills

Written Communication

Customer Service

Time Management

Organization

Independent Work

Education

Bachelor's Degree

Social Work or Healthcare focus

Tools

Microsoft Office

Job description

CH01 CHE Fresenius Medical Care (Schweiz) AG is seeking an Insurance Coordinator to educate dialysis patients on insurance options, coordinate applications, and maximize revenue. The role involves open communication with patients, clinics, and insurers within the assigned region.

You will assist with Medicare/Medicaid processes, indigent waivers, and annual enrollment while maintaining accurate records and supporting the Accounts Receivable team.