Insurance Navigator for Kidney Care & Medicare Options

3M HEALTHCARE; Conyers (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Fresenius Medical Care is seeking an Insurance and Financial Counselor to educate dialysis patients about insurance options and coordinate enrollment across clinic sites in the region.

The role requires knowledge of Medicare, Medicaid, and state programs, plus strong communication and organizational skills. A Bachelor’s in Social Work or healthcare is preferred, with 2–5 years in a similar setting and willingness to travel for patient visits.

Qualifications

• Bachelor's degree in Social Work or healthcare preferred.
• 2–5 years of related healthcare experience preferred.
• Strong written and verbal communication required.
• Proficiency with Microsoft Office applications.

Responsibilities

• Educate dialysis patients about insurance options and coordinate enrollment.
• Assist with Medicare, Medicaid, and COBRA applications and follow up.
• Monitor and verify patient insurance status and document actions.
• Travel to clinic sites within the assigned region as needed.

Skills

Customer service

Communication

Time management

Independent work

MS Office

Education

Bachelor's degree in Social Work or healthcare

High school diploma + 5+ years experience

Job description

Fresenius Medical Care is seeking an Insurance and Financial Counselor to educate dialysis patients about insurance options and coordinate enrollment across clinic sites in the region.

The role requires knowledge of Medicare, Medicaid, and state programs, plus strong communication and organizational skills. A Bachelor’s in Social Work or healthcare is preferred, with 2–5 years in a similar setting and willingness to travel for patient visits.