Diagnostic Scheduling Specialist

Arizona Center for Cancer Care; Peoria (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Arizona Center for Cancer Care in Peoria, AZ is seeking a detail-oriented Medical Office Scheduler to support the busy front desk. The role focuses on answering phones, scheduling diagnostics, processing referrals, and coordinating authorizations to keep patient care moving smoothly.

The ideal candidate has a high school diploma, one year scheduling experience, and familiarity with medical terminology. Strong organization and confidentiality are essential to handle patient information and office

Qualifications

• High school diploma or equivalent required.
• One year of work experience scheduling medical appointments.
• Knowledge of medical terminology preferred.
• Completion of a recognized medical secretarial program preferred.
• Word processing and computer experience required.
• Ability to deal with confidential information concerning patient data.
• Good organizational skills and ability to handle multi-line phone calls.

Responsibilities

• Answers telephones and directs calls to appropriate staff.
• Checks phone messages twice daily and returns urgent messages.
• Responsible for obtaining and processing referrals for diagnostic scheduling.
• Schedules diagnostics, processes referrals, and provides patient instructions.
• Secures authorizations for managed care cases in a timely manner.
• Maintains an accurate file system for insurance lists and office forms.
• Retrieves, routes, and processes information from right fax daily.
• Keeps authorization information up to date and tracks requests.
• Documents and takes action on routine and STAT orders as needed.
• Maintains confidentiality of patient information and follows security rules.

Skills

Scheduling experience

Medical terminology

Organizational skills

Confidential information handling

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Scheduling software

Job description

Arizona Center for Cancer Care in Peoria, AZ is seeking a detail-oriented Medical Office Scheduler to support the busy front desk. The role focuses on answering phones, scheduling diagnostics, processing referrals, and coordinating authorizations to keep patient care moving smoothly.

The ideal candidate has a high school diploma, one year scheduling experience, and familiarity with medical terminology. Strong organization and confidentiality are essential to handle patient information and office