Diabetes Clinic Patient Services Coordinator

Vanderbilt Health; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Vanderbilt Health in Nashville, TN, seeks a Patient Service Specialist for the Eskind Diabetes Clinic to provide front-line patient support before, during, and after appointments. You will help schedule, register and coordinate care with internal teams and external facilities while maintaining patient privacy and accurate records.

The role emphasizes compassionate service, efficient workflow, and effective use of health IT systems, with day-to-day tasks including scheduling, documentation, and

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Schedule appointments and procedures across clinical systems and patient portal.
• Manage patient registrations and work queues for efficient flow.
• Coordinate with patients and external facilities for pre-visit orders.
• Communicate with patients securely via patient portal and staff.

Skills

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Appointment Scheduling

Education

High School Diploma or GED

Job description

Vanderbilt Health in Nashville, TN, seeks a Patient Service Specialist for the Eskind Diabetes Clinic to provide front-line patient support before, during, and after appointments. You will help schedule, register and coordinate care with internal teams and external facilities while maintaining patient privacy and accurate records.

The role emphasizes compassionate service, efficient workflow, and effective use of health IT systems, with day-to-day tasks including scheduling, documentation, and