DFC Collateral Administrator I

Driveway Finance Corporation; Medford (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid Holidays

PTO 80 hours front-loaded on day 1

Short and Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Driveway Finance Corporation in Medford, OR is seeking a Collateral Administrator I to provide administrative support to the Collateral Management team and drive accuracy in recovery processes.

You will handle repo-related tasks, notices, and reporting, ensuring regulatory compliance and system integrity while delivering strong customer service and alignment with Lithia & Driveway's values.

Qualifications

• Clear communication and customer service skills.
• Experience with outbound calls or collections.
• Proficiency with Microsoft Office applications.

Responsibilities

• Complete repossession checklists and prepare vehicles for assignment.
• Update the loan management system with recovery information and ensure data integrity.
• Process repossession notices and customer notifications in a timely manner.
• Conduct SCRA searches during recovery and remarketing processes to ensure compliance.
• Review, save, and upload documents from third‑party systems for audit readiness.
• Process service contract cancellations to ensure proper account adjustments.
• Produce weekly and monthly reports on repossessed vehicles for management.

Skills

Communication skills

Multitasking

Education

High School Diploma

Tools

Excel

Word

Windows OS

Job description

Dealership:L0238 Driveway Finance CorporationDriveway Finance Corporation | DFC Collateral Administrator IDriveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify \"Auto Done Easy\". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!The DFC Collateral Administrator I will be responsible for proactively delivering accurate administrative support for the Collateral Management team while delivering exceptional customer service and partnership. The DFC Collateral Administrator I will support recovery and remarketing efforts by ensuring system compliance, documentation accuracy, and completion of required reporting, while demonstrating Lithia & Driveway's mission and core valuesLocation: Medford, ORCompensation Range: $18/hr - $24.05/hr with a typical starting range of $18/hr - $20/hr.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.What You'll DoComplete repossession assignment checklists prior to vehicle assignment to ensure readiness and compliance.Process impound checklists and coordinate with the Collateral Management team to determine appropriate repossession actions.Update the DFC loan management system with accurate and complete recovery information to maintain data integrity.Review and process required repossession notices and letters for customer notification in a timely manner.Conduct customer SCRA searches throughout the recovery and remarketing process to ensure regulatory compliance.Review, save, and upload documentation from third-party systems into the DFC loan management system for audit readiness.Process service contract cancellations accurately to ensure proper account adjustments.Complete weekly and monthly reporting related to repossessed vehicles to support management oversightWhat You'll BringCommunciation skillsMicrosoft Office applications, including Excel, Word, and Windows-based systems.Mult-tasking skillsEducationHigh School Diploma or equivalent requiredExperiencePrevious customer service experienceExperience with outbound calls or collectionsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*Up to 1/3 of time: standing, walking, lifting up to 25 poundsUp to 2/3 of time: sitting, kneeling, reaching, talking, hearingReasonable accommodations may be made to enable individuals to perform the essential functions.NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid HolidaysPTO: 80 hours front-loaded on day 1Short and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.