DevOps‑Ready Systems Administrator (Linux/Windows) – DoD Lab

Automatic Data Processing, Inc.; Huntsville (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

401(k) Retirement Plan

Employee Stock Ownership Plan (ESOP)

Paid Holidays

Tuition Reimbursement

Personal Development, Technical学习

Job summary

nou Systems, Inc. in Huntsville, AL is seeking a Systems Administrator to join a small, hands-on IT team supporting five offices, remote workers, and a classified lab.

You will own escalated tickets, administer Linux servers, and assist engineers with toolchains and environments used to build software. The role sits between the help desk and senior engineers; required 3+ years IT support, 1 year in Tier 2, U.S.

Qualifications

• 3+ years of IT support, including at least 1 year in a Tier 2 or escalation role.
• Active Secret security clearance or ability to obtain one.
• Current CompTIA Security+ certification or ability to obtain within 12 months.
• U.S. citizen to be eligible for this position.

Responsibilities

• Serve as the escalation point for help desk tickets in ServiceNow; troubleshoot and resolve complex hardware, software, network, and account issues.
• Support Windows and Linux endpoints, Dell hardware, and peripherals.
• Assist with user onboarding and offboarding, including provisioning and imaging.
• Troubleshoot identity and access issues across Active Directory, Entra ID, and Okta MFA.
• Support Microsoft 365 (GCC High) services including Exchange Online and Teams.
• Write and maintain knowledge base articles and procedures; mentor Tier 1 staff.
• Install, configure, patch, and maintain Linux servers and workstations (RHEL/Alma, Ubuntu).
• Write Bash (and Python) scripts to automate tasks; manage Linux VMs in VMware and AWS GovCloud.
• Apply security baselining (STIGs, CIS) in coordination with IT Security.

Skills

Tier 2 escalation support

Active Secret clearance

CompTIA Security+ certification

US citizen

Linux administration

Windows administration

Bash/Python scripting

Tools

GitLab

Docker

VMware vSphere

AWS GovCloud

Active Directory

Job description

nou Systems, Inc. in Huntsville, AL is seeking a Systems Administrator to join a small, hands-on IT team supporting five offices, remote workers, and a classified lab.

You will own escalated tickets, administer Linux servers, and assist engineers with toolchains and environments used to build software. The role sits between the help desk and senior engineers; required 3+ years IT support, 1 year in Tier 2, U.S.