Device Repair & Customer Experience Specialist

uBreakiFix; Spokane (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401K Retirement

Paid Sick Days

Paid Vacation Days

Bonuses

Commissions

Redeemable points for prizes

Job summary

A leading repair service provider in Spokane is seeking a Store Repair Technician to diagnose and repair various devices while ensuring exceptional customer service. The ideal candidate will possess strong technical problem-solving skills and the ability to effectively communicate with customers in simple terms. Responsibilities include troubleshooting, maintaining inventory, and meeting sales goals. This position offers various benefits, including medical and dental, flexible hours, and opportunities for bonuses and commissions.

Qualifications

• Exceptional customer service and problem-solving skills are essential.
• Must have a valid Driver’s License and successfully pass background checks.

Responsibilities

• Diagnose, troubleshoot, and repair various devices.
• Provide superior customer service and maintain a positive store environment.
• Sell services and insurance programs to meet sales goals.

Skills

Outstanding customer service skills

Technical problem-solving skills

Organizational skills

Written and oral communication skills

Proficiency in Microsoft Office

Education

High school diploma or GED

Job description

A leading repair service provider in Spokane is seeking a Store Repair Technician to diagnose and repair various devices while ensuring exceptional customer service. The ideal candidate will possess strong technical problem-solving skills and the ability to effectively communicate with customers in simple terms. Responsibilities include troubleshooting, maintaining inventory, and meeting sales goals. This position offers various benefits, including medical and dental, flexible hours, and opportunities for bonuses and commissions.