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Job summary
A leading company in technology repair seeks a technician to diagnose, troubleshoot, and repair various electronic devices. Candidates should possess strong technical and customer service skills, work independently as well as part of a team, and be ready to provide an exceptional customer experience. The role demands a flexible schedule, including weekends and holidays, and emphasizes problem-solving abilities.
Qualifications
Outstanding customer service skills are essential.
Experience is preferred for electronics, smartphones, PC/MACs, game consoles.
1+ years of customer service/retail experience is an advantage.
Responsibilities
Diagnose, troubleshoot, and repair devices.
Provide customers with repair and replacement estimates.
Maintain a clean and professional store appearance.
Skills
Problem Solving
Customer Service
Technical Skills
Analytical Skills
Communication Skills
Education
High school diploma or GED
Tools
Microsoft Office
Job description
A leading company in technology repair seeks a technician to diagnose, troubleshoot, and repair various electronic devices. Candidates should possess strong technical and customer service skills, work independently as well as part of a team, and be ready to provide an exceptional customer experience. The role demands a flexible schedule, including weekends and holidays, and emphasizes problem-solving abilities.