Developmental Disabilities QA & Compliance Specialist

Catholic-Charities-of-Southern-Missour; Poplar Bluff (MO); On-site; USD 43,000 - 47,000; Full time

Job summary

Catholic Charities of Southern Missouri (CCSOMO) is seeking a Quality Assurance Outreach Specialist to ensure high standards of care in Developmental Disability Services across Dunklin and Butler Counties. The role involves reviewing case management practices, managing utilization requests, and ensuring compliance with state regulations.

The position emphasizes accuracy, accountability, and compassionate service in a faith-based, mission-driven organization.

Qualifications

• Bachelor’s degree in social work (BSW) or equivalent human services degree; OR RN licensure.
• Two years of experience in case management in a human service field.
• Valid driver’s license, reliable vehicle, and proof of insurance.

Responsibilities

• Provide a wide scope of activities for Developmental Disabilities Support Coordination services across two counties.
• Collaborate with program staff to provide initial and ongoing training.
• Audit ISPs, UR requests, case notes, budgets, and other documents for accuracy and timeliness.
• Attend interdisciplinary team meetings to discuss client cases related to eligibility, plans, progress, and changes.
• Conduct pre-survey reviews to identify deficiencies before state reviews.
• Assist Program Managers in gathering data for reviews.
• Develop and maintain flowcharts and spreadsheets; report findings to the team.
• Manage a selected caseload of clients with intellectual/developmental disabilities as needed.
• Perform other related duties as assigned.

Skills

Case management

Driver's license

Education

BSW or equivalent human services degree

Registered Nurse (licensed)

Job description

Catholic Charities of Southern Missouri (CCSOMO) is seeking a Quality Assurance Outreach Specialist to ensure high standards of care in Developmental Disability Services across Dunklin and Butler Counties. The role involves reviewing case management practices, managing utilization requests, and ensuring compliance with state regulations.

The position emphasizes accuracy, accountability, and compassionate service in a faith-based, mission-driven organization.