Intellectual Disabilities Residential Manager

ViaQuest, Inc.; Ashtabula (OH); In loco; USD 43.000 - 53.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Full benefits package

Employee discount program

Paid time off

Referral bonus program

Descrizione del lavoro

ViaQuest Residential Services is seeking a Program Manager to oversee and coordinate services for individuals with developmental disabilities in their homes. The role involves supervising staff, ensuring quality service, and coordinating medical appointments and community involvement.

The position requires strong customer service, supervisory experience, and a valid driver’s license. This is a full-time, on-call role with opportunities for paid training and a comprehensive benefits package.

Competenze

• High school diploma or GED is required with 3 years in developmental disabilities.
• Bachelor’s or Master’s degree preferred.
• Strong customer service and communication skills.
• Supervisory or management experience is required.
• Valid driver’s license and MV trip criteria must be met.

Mansioni

• Coordinate and manage services and supports for individuals served, including medical appointments and household management.
• Use behavioral health interventions to improve outcomes for individuals served.
• Develop and implement behavior support strategies and assess effectiveness.
• Collaborate with the service team to ensure excellent communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to provide appropriate services for all shifts.
• Provide excellent service to individuals, families, guardians, and county boards.

Conoscenze

Customer service

Communication

Time management

Decision making

Formazione

High school diploma/GED

Bachelor’s or Master’s degree preferred

Descrizione del lavoro

Program Manager

A Great Opportunity

$48,000 per year / Full Time / On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
• Bachelors’ or Masters’ level degree in a related field is preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.
• Valid Drivers License
• Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/