Developmental Disabilities Home Manager

ViaQuest; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Full-time benefits (medical, vision, /

Job summary

ViaQuest Community Solutions in Indianapolis is seeking a dedicated Supervisor to lead Direct Support Professionals, ensure quality services, and coordinate supports for individuals with developmental disabilities in home settings.

You will apply behavioral health interventions, train staff, monitor scheduling, and partner with families and the service team to deliver exceptional care. This full-time role requires strong leadership and communication skills.

Qualifications

• High school diploma or GED required.
• Previous DSP supervision preferred.
• Strong customer service and communication skills required.
• Supervisory or management experience preferred.
• Displays strong communication skills and possesses excellent decision‑making and time‑management skills.

Responsibilities

• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the development and implementation of behavior support strategies and train staff on these strategies.
• Collaborate with the service team to ensure great communication and customer service.
• Supervise Direct Support Professionals and ensure they are thoroughly trained and providing quality services.
• Monitor staffing hours to ensure appropriate services and coverage for all shifts.
• Provide excellent customer service to individuals served, families/guardians, and the county board.

Skills

Customer service

Communication

Decision making

Time management

Supervisory experience

Education

High school diploma/GED

Job description

A Great Opportunity / Full Time / On Call Required

Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. At ViaQuest Community Solutions we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED
• Previous DSP supervision preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision‑making and time‑management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).