Residential Program Manager- IDD Services

Day & Employment Services; Bethesda (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Health benefits

401k plan

Life insurance

Disability insurance

Vision/Dental benefits

Job summary

ViaQuest Residential Services in Ohio is seeking a full-time, on-call supervisor to ensure quality services for individuals with developmental disabilities in their homes. You will coordinate supports, medical appointments, and community engagement to promote independence.

Requirements include a high school diploma or GED (Bachelor’s or Master’s preferred) and 3 years of field experience, plus supervisory experience.

Qualifications

• Requires a high school diploma or GED (Bachelor's or Master’s preferred).
• Minimum 3 years' experience in developmental disabilities field.
• Supervisory or management experience is required.

Responsibilities

• Ensure individuals receive quality services and are engaged with the community.
• Coordinate and manage all supports for individuals served (medical, household, behavior, financials, benefits).
• Use behavioral health interventions to improve outcomes.
• Develop and monitor behavior support strategies and training.
• Collaborate with service team for communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.

Skills

Customer service

Communication

Decision making

Time management

Supervisory experience

Education

High school diploma/GED

Bachelor's degree in related field

Master's degree in related field

Job description

A Great Opportunity /$50,000 per year / Full Time/ On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals' service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors' or Masters' level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).