Development Operations Lead - Donor Data & Strategy

Camp Harbor View; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Camp Harbor View in Boston hires a Development Operations Manager to strengthen systems, processes, and tools for fundraising success. You will manage CRM and fundraising platforms (Salesforce, Hubspot, and GoFundMe Pro) to ensure accurate donor data tracking and actionable insights for the team.

The role reports to the Chief Development Officer and requires a collaborative mindset, strong data analytics, and nonprofit fundraising experience to maximize efficiency and impact.

Qualifications

• 3–5 years of experience in nonprofit development operations or fundraising.
• Strong expertise in Salesforce backend administration and reporting.
• Ability to build and optimize systems, processes, and tools for fundraising teams.

Responsibilities

• Develop and optimize donor data workflows across CRM platforms.
• Create dashboards and reports to track fundraising goals and impact.
• Coordinate with fundraising, finance, and program staff to ensure data accuracy.
• Support grants management and donor stewardship activities.
• Train staff on data entry, reporting standards, and CRM usage.

Skills

Donor data management

Data analysis

CRM administration

Cross-functional collaboration

Fundraising reporting

Tools

Salesforce

HubSpot

GoFundMe Pro

Job description

Camp Harbor View in Boston hires a Development Operations Manager to strengthen systems, processes, and tools for fundraising success. You will manage CRM and fundraising platforms (Salesforce, Hubspot, and GoFundMe Pro) to ensure accurate donor data tracking and actionable insights for the team.

The role reports to the Chief Development Officer and requires a collaborative mindset, strong data analytics, and nonprofit fundraising experience to maximize efficiency and impact.