Nonprofit Salesforce DB & Donor Ops Manager

Higher Ground; Sun Valley (ID); On-site; USD 70,000 - 95,000; Full time

Job summary

Higher Ground USA, Inc. seeks a Database Manager to oversee and optimize the Salesforce fundraising database, ensuring accurate donor and engagement records and supporting moves management for major gifts and campaigns.

You will build dashboards, create reports for leadership, and train staff on Salesforce procedures, data entry, and best practices while coordinating with the Chief Development Officer and Development Team to align technology with fundraising strategy.

Qualifications

• 5+ years of experience managing fundraising, development, or nonprofit databases.
• Strong knowledge of donor management, gift processing, reporting, data integrity, and moves management.
• Experience managing websites or other technology platforms is a plus.

Responsibilities

• Oversee day-to-day operation and administration of Salesforce fundraising database.
• Maintain accurate donor, prospect, organization, gift, grant, sponsorship, event, and engagement records.
• Develop and maintain data-entry standards, naming conventions, coding structures, and data hygiene procedures.

Skills

Salesforce/CRM experience

Fundraising database management

Data integrity & reporting

Stakeholder collaboration

Tools

Microsoft 365

Adobe Suite

DocuSign

Job description

Higher Ground USA, Inc. seeks a Database Manager to oversee and optimize the Salesforce fundraising database, ensuring accurate donor and engagement records and supporting moves management for major gifts and campaigns.

You will build dashboards, create reports for leadership, and train staff on Salesforce procedures, data entry, and best practices while coordinating with the Chief Development Officer and Development Team to align technology with fundraising strategy.