Development & Donor Operations Coordinator

Great-Lakes-Science-Center; Cleveland (OH); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Free Parking

Medical insurance

Dental insurance

Vision insurance

Paid Time Off (PTO) & Holidays

403b Retirement Savings Plan withMatch

Job summary

Great Lakes Science Center seeks a Development Coordinator to provide essential administrative support to the Development Department, including gift processing, donor data entry, CRM maintenance, reporting, donor communications, and planning of Development events. Ideal candidates are organized, detail-oriented team players with an interest in nonprofit fundraising and philanthropy.

This role offers exposure to donor relations, database management, and special events within a mission-driven

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 1-3 years in non-profit administration, development, or related field.
• Experience with a CRM or database system preferred; Altru is a plus.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office; Canva familiarity.
• Ability to work occasional evenings and weekends for events.
• Interest in nonprofit fundraising and the Mission of Great Lakes Science Center.

Responsibilities

• Process and enter charitable gifts, pledges, grants, sponsorships, and in-kind contributions.
• Enter and update donor and prospect information in Altru CRM/database.
• Prepare and distribute gift acknowledgments and tax receipts.
• Track pledges, recurring gifts, payments, and outstanding commitments.
• Coordinate with Finance for gift processing and reconciliation.
• Maintain donor recognition records and sponsorship details.
• Provide administrative support for Altru data entry and cleanup.
• Support donor lists, reports, queries, and data pulls.
• Administer CRM reporting and development metrics.
• Coordinate department budgets and fundraising performance monitoring.
• Coordinate website content with Marketing and manage online fundraising.
• Participate in Development team meetings and collaborate.

Skills

Non-profit administration

Donor data entry

CRM systems (Altru)

Database maintenance

Microsoft Office

Canva

Event coordination

Communications

Education

Bachelor's degree preferred

Tools

Altru CRM

Microsoft Excel

Microsoft Word

Outlook

Job description

Great Lakes Science Center seeks a Development Coordinator to provide essential administrative support to the Development Department, including gift processing, donor data entry, CRM maintenance, reporting, donor communications, and planning of Development events. Ideal candidates are organized, detail-oriented team players with an interest in nonprofit fundraising and philanthropy.

This role offers exposure to donor relations, database management, and special events within a mission-driven