Nonprofit Development Coordinator: Donor Ops & Events

Socket.dev; Cleveland (OH); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Free Parking

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

PTO & Paid Holidays

403b retirement plan with match

NEOIMC/ASTC memberships

Job summary

Great Lakes Science Center is seeking a Development Coordinator to provide administrative and operational support to the Development Department. You will process gifts, maintain donor records in Altru, generate reports, and support donor communications and special events.

The role requires attention to detail, strong organizational skills, and the ability to work with the Development team to ensure accurate gift processing and timely reporting. Some evenings and weekends may be required.

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and relevant experience.
• 1-3 years of experience in non-profit administration, development, customer service, database management or related field.
• Experience with a CRM or database system preferred; experience with Altru is a plus.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and a familiarity with Canva.
• Ability to work occasional evenings and weekends in support of Development events.
• Interest in non-profit fundraising, philanthropy, and the mission of Great Lakes Science Center.

Responsibilities

• Manage the timely and accurate processing and entry of charitable gifts, pledges, grants, sponsorships, and in-kind contributions.
• Enter and update donor and prospect information in the Science Center's Altru CRM/database.
• Prepare and distribute gift acknowledgement letters, tax receipts, and other donor correspondence.
• Track pledges, recurring gifts, payments, and outstanding commitments.
• Work with the Finance Department to ensure accurate gift processing and reconciliation.
• Maintain accurate records related to donor recognition, benefits, naming opportunities, and sponsorship commitments.
• Provide day-to-day administrative support for Altru database, including routine data entry, data cleanup, and database maintenance.
• Support the preparation of donor lists, mailing lists, reports, queries, and other information needed by the Development team.
• Administer data pulls and reporting for annual giving, major gifts, institutional giving, campaigns, stewardship, and special events.
• Serve as the department's CRM administrator to develop reporting structures and system improvements.
• Coordinate departmental budgets and monitor fundraising performance metrics.
• Coordinate Development-related website content with Marketing and manage online fundraising.
• Participate in Development team meetings and contribute to a collaborative and service-oriented team environment.
• Perform other duties as assigned in support of the Development Department and Great Lakes Science Center's mission.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Team collaboration

Time management

Education

Bachelor's degree preferred

Tools

Altru CRM

Microsoft Office

Canva

Job description

Great Lakes Science Center is seeking a Development Coordinator to provide administrative and operational support to the Development Department. You will process gifts, maintain donor records in Altru, generate reports, and support donor communications and special events.

The role requires attention to detail, strong organizational skills, and the ability to work with the Development team to ensure accurate gift processing and timely reporting. Some evenings and weekends may be required.