Development Department Administrator

Cleveland Metroparks; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Cleveland Metroparks seeks a detail-oriented Development Department Administrator to support the Chief Development Officer and team with administrative, operational, and donor-related tasks. You will ensure smooth fundraising operations, donor communications, and accurate records.

The role emphasizes problem-solving, multi-tasking, and delivering a polished donor-centered experience in a nonprofit setting. This on-site position partners with staff and donors to advance fundraising efforts.

Qualifications

• Experience providing administrative support in a nonprofit or fundraising setting.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication with donors and staff.

Responsibilities

• Provide administrative support for the Development department, including meeting coordination, supply ordering, invoice processing, inventory management, and event logistics.
• Maintain the donor database by updating donor details, contact information, and records.
• Manage the Chief Development Officer's calendar and coordinate meetings with precision.
• Process donations and grants, ensuring donor and financial record integrity.
• Prepare and tailor donor acknowledgment letters per department standards.
• Generate daily gift reports and coordinate timely donor recognition.
• Reconcile gifts and produce contributed income reports; process deposits per audit standards.
• Serve as the first point of contact for donor and public inquiries with professional, donor-centered service.
• Coordinate in-kind donations and support donor events and special projects.
• Assist with budget tracking, invoice processing, and financial recordkeeping.
• Act as a problem-solving liaison across divisions to keep operations running smoothly.

Skills

Attention to detail

Donor relations

Calendar management

Administrative support

Job description

Cleveland Metroparks is seeking a detail-oriented and donor-focused Development Department Administrator to provide essential administrative, operational, and donor-related support to the Chief Development Officer and the broader Development team. This role is central to ensuring the department runs smoothly, serving as a key point of contact for donors, staff, and the public while managing core fundraising operations with accuracy and care.

The Department Administrator manages scheduling, correspondence, and meeting coordination while overseeing critical fundraising functions including gift processing, donor database integrity, financial reporting, and donor acknowledgment communications. This position is ideal for an organized, personable professional who excels at problem-solving, managing multiple priorities, and delivering a polished, donor-centered experience.

Key Responsibilities:

• Provides administrative support for the Development department, including meeting coordination, supply ordering, invoice processing, inventory management, and event logistics


• Maintains the donor database by updating donor details, contact information, relationship links, and other constituent records


• Manages and coordinates the Chief Development Officer's calendar, ensuring accurate scheduling and timely coordination of meetings


• Accurately processes donations and grants, ensuring the integrity of donor and financial records


• Prepares, edits, and personalizes donor acknowledgment letters consistent with department standards


• Generates and distributes daily gift reports and coordinates timely donor recognition


• Reconciles gifts, produces contributed income reports, and processes deposits in accordance with audit standards


• Serves as the first point of contact for donor and public inquiries, providing professional, donor-centered service


• Coordinates in-kind donations and supports donor events and special projects


• Assists with budget tracking, invoice processing, purchase card coding, and other financial recordkeeping


• Acts as a problem-solving liaison across divisions to keep department operations running efficiently