Development Coordinator, Gift Planning

The General Hospital Corporation; Somerville (MA); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Development Coordinator to join the Development Office in a hybrid role. You will manage calendars, prepare materials for meetings, handle inquiries, and assist with gift processing and donor data entry. The position emphasizes organization, communication, and cross-functional support within a dynamic fundraising team.

The role requires 1–2 years in a customer service or relationship-building setting and a High School Diploma (Bachelor's preferred).

Qualifications

• Requires 1–2 years in customer service or relationship-building roles.
• High school diploma or equivalent; bachelor’s degree preferred.
• Strong written and spoken communication, organizational skills, and attention to detail.

Responsibilities

• Manage calendars for assigned individuals and keep scheduling conflicts clear.
• Coordinate meeting logistics, prepare agendas, take notes, and track follow-ups.
• Handle constituent inquiries by phone and email as needed.
• Draft and edit documents and responses to information requests.
• Submit employee expenses and vendor invoices for processing.
• Record data and actions in the donor database with thorough documentation.
• Assist in processing charitable gifts and pledges with backup information.
• Support daily administrative activities and travel arrangements as required.

Skills

Verbal & written communication

Organization

Time management

Project management

MS Office proficiency

Video conferencing

Data entry / database use

Attention to detail

Cross-functional collaboration

Mission-driven

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Blackbaud Raiser's Edge

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Zoom/Teams

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office. With appropriate guidance, the Coordinator handles several important administrative functions for assigned individuals or programs, including calendar management, data entry, preparations and follow-up for meetings and events, business expenses and travel arrangements, among others. The Coordinator may also handle gift booking, preparing and/or editing documents and reports, and supporting programmatic projects.

• Manage the calendars of assigned individuals, keeping them free of scheduling conflicts
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed
• Attend to constituent phone and email inquiries, as needed
• Write and/or edit documents, and interpret information necessary to draft responses as needed
• Submit employee expenses and vendor invoices
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner
• Assist with daily administrative activities
• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts.

Qualifications

This position requires 1-2 years in a customer service or relationship-building role and a High School Diploma or equivalent. Bachelor's degree preferred. In addition, the ideal candidate will possess the following knowledge, skills and abilities:

• Strong verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven

Additional Job Details (if applicable)

"The target salary range for this position is $50,000 - $53,000. Final offers will be based on the candidate's experience and internal equity."

• Remote Type: Hybrid
• Work Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $19.81 - $28.30/Hourly
• Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.