Detention Officer II: Prisoner Processing & Security

Dallas City Hall; Dallas, Northern (TX, KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Dallas Police Department is seeking a Detention Officer II to guard prisoners at the Dallas County jail, assist officers, and manage book-in to medical screening and holding areas. Candidates should meet education and experience requirements and complete internal training.

Role requires de-escalation skills, clear communication, and the ability to stay calm under pressure across varied shifts, weekends, and holidays. The position is part of the civil service with competitive benefits.

Qualifications

• High school diploma or GED required.
• Two years of relevant work experience.
• Valid Texas driver’s license or Texas ID.
• Attend and complete internal DPD Detention Officer course.
• Attend and complete annual refresher DPD Detention Officer training.
• Equivalency: Associate degree + 1 year experience meets requirements.
• Must be 18+ and pass background check and drug test.
• No felonies or disqualifying misdemeanors in specified periods.

Responsibilities

• Escort and guard prisoners from book-in to medical screening and holding area.
• Monitor prisoners and de-escalate disturbances; restrain when necessary.
• Assist other officers and staff in potentially dangerous situations.
• De-escalate as appropriate to maintain safety.
• Maintain division logs and incident reports.
• Perform nurses’ line functions tasks.
• Accept prisoners from marshals, officers, and arson investigators.
• Perform other duties as assigned.

Skills

Custody procedures

De-escalation techniques

Verbal and written communication

Clear instruction following

Calm under pressure

Education

High school diploma or GED

Associate degree equivalent (criminal justice or related)

Job description

Dallas Police Department is seeking a Detention Officer II to guard prisoners at the Dallas County jail, assist officers, and manage book-in to medical screening and holding areas. Candidates should meet education and experience requirements and complete internal training.

Role requires de-escalation skills, clear communication, and the ability to stay calm under pressure across varied shifts, weekends, and holidays. The position is part of the civil service with competitive benefits.