DPD Detention Officer II (Civil Service)

City of Dallas; Dallas (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

The City of Dallas is seeking an intermediary level custody officer to perform prisoner guard and processing duties at the Dallas County jail (Lew Sterrett Justice Center). The role requires strong de-escalation skills and the ability to handle difficult situations in a controlled manner.

Applicants must have a high school diploma or GED, two years of related experience, and a valid Texas license. Training is provided through the DPD Detention Officer program with annual refreshers; background

Qualifications

• High school diploma or GED required.
• Two years of relevant work experience.
• Valid Texas driver’s license or Texas ID.
• Attend and complete DPD Detention Officer course; annual refresher training.
• No felony or Class A/B misdemeanor convictions.
• Must be 18 years of age.

Responsibilities

• Escort and guard prisoners from book-in to medical screening and holding areas.
• Monitor prisoners and restrain where necessary using approved methods.
• Assist officers with book-in and incident reporting.
• De-escalate situations and communicate clearly with staff and prisoners.
• Maintain logs and write incident reports for the jail.
• Perform duties related to nurses’ line functions as assigned.
• Accept prisoners from marshals, officers, and arson investigators.
• Perform other duties as assigned.

Skills

Custody laws

De-escalation

Communication

Calm under pressure

Physical fitness

Shift flexibility

Education

High school diploma or GED

Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

An intermediary level custody officer performing prisoner guard and processing duties at the Dallas County jail (Lew Sterrett Justice Center).

Overview

Job Description

The DPD Detention Officer II performs guard duties by processing and monitoring the Dallas Police prisoners in custody at the Dallas County Jail and occasionally assisting Dallas Police Officers with prisoners' book-in.

Essential Functions

• Escorts and guards adult prisoners from the book-in process to the medical screening site to the adult holding area.
• Monitors and observes prisoners’ activities to ensure no disturbances occur; subdues and restrains aggressive or violent prisoners using approved methods to ensure the safety and security of staff and prisoners.
• Takes appropriate actions to aid other officers, staff, Dallas County employees, and prisoners exposed to danger or in a situation where danger might be imminent.
• Takes necessary actions to de-escalate situations as necessary and appropriate.
• Maintains the DPD Detention Division logs and writes reports on specific incidents at the Dallas County jail.
• Responsible for performing all job tasks related to the nurses’ line functions.
• Accepts prisoners from the Dallas City Marshals, the Dallas Police Officers, and the Dallas Fire Department Arson Investigators.
• Performs other duties as assigned.

Knowledge And Skills

• Knowledge of laws and procedures of the custody of prisoners.
• Advanced skills in de-escalation techniques and ability to handle irate prisoners.
• Ability to communicate effectively verbally and in writing.
• Ability to give clear instructions and follow established procedures.
• Ability to remain calm and in control in critical situations.
• Establishing and maintaining effective working relationships.
• Ability to maintain physical fitness in order to restrain prisoners.
• Ability to work varied shifts, weekends, and holidays.

Minimum Qualifcations

EDUCATION

• High school diploma or GED

Experience

• Two (2) years of relevant work experience in dealing with juvenile or adult cases, public school districts, family assistance centers or other similar fields.

LICENSES and CERTIFICATIONS

• Valid Texas driver’s license with good driving record or Texas Identification Card.
• Attend and successfully complete an internal DPD Detention Officer course sponsored by the Dallas Police Academy.
• Attend and complete annual refresher DPD Detention Officer training.

EQUIVALENCY

• Associate degree (or higher) in criminal justice, business, public administration, or social science field plus one (1) year of the specified experience will meet the education and experience requirements.

Other Requirements

• Must be 18 years of age.
• Must pass an intensive background investigation and drug test.
• No FELONY or Class A Misdemeanor convictions.
• No Class B Misdemeanor convictions within the last ten (10) years.
• No family violence convictions.
• Cannot currently be on deferred adjudication for any Felony, Class A, or Class B Misdemeanor.
• No outstanding citations or warrants.

Salary Range

$21.67 - $23.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.