Detail-Driven Travel Care Operations Specialist

SmithPollin Group; Eugene (OR); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) with match

Profit sharing

Tax-free healthcare reimbursement

Disability, dental, and life insurance

Discounted travel

Tech-forward work environment

Zusammenfassung

TravelPerks is seeking a detail-oriented Customer Care Consultant to join our Eugene office as part of a high-performing travel-planning team. You’ll work behind the scenes to ensure flawless client experiences and seamless operations.

You’ll research, arrange, and service travel reservations across cruises, air, hotels, and excursions, while communicating with clients, suppliers, and internal teams. Strong organizational skills are essential.

Qualifikationen

• Detail-oriented and organized with strong systems thinking.
• Ability to manage travel reservations across cruises, air travel, hotels, and excursions.
• Clear, professional communication with clients, suppliers and internal teams.

Aufgaben

• Support a Personal Travel Planner by managing trip details and ensuring flawless experiences.
• Research, arrange, update, and service travel reservations (cruises, air, hotels, resorts, excursions, insurance).
• Communicate with clients, suppliers, and internal teams to keep trips on track.
• Handle payments and sensitive client information with care and accuracy.
• Juggle multiple priorities in a fast-paced environment while maintaining attention to detail.
• Use modern tools and AI-assisted workflows to work smarter.

Kenntnisse

Attention To Detail

Payments

Travel Insurance

Research

Planning

Teamwork

Sales

Reservations

Ownership

Healthcare

Travel Experience

Jobbeschreibung

TravelPerks is seeking a detail-oriented Customer Care Consultant to join our Eugene office as part of a high-performing travel-planning team. You’ll work behind the scenes to ensure flawless client experiences and seamless operations.

You’ll research, arrange, and service travel reservations across cruises, air, hotels, and excursions, while communicating with clients, suppliers, and internal teams. Strong organizational skills are essential.