Remote Travel Planner & Client Concierge

Pacific Journey Consulting; Fresno (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training & onboarding

Career growth

Travel benefits

Performance-based pay

Job summary

Pacific Journey Consulting seeks detail-oriented individuals for a Destination Planning Specialist role. This remote position supports clients in planning and booking their travel while collaborating with a team and reporting to a team lead.

Key responsibilities include designing itineraries, evaluating budgets, booking flights/hotels/tours, and providing service before, during, and after travel. Ongoing training and travel benefits are offered.

Qualifications

• Strong interpersonal and communication skills.
• Reliable internet connection and device.
• Experience in customer service or hospitality is a plus.

Responsibilities

• Design and book customized travel itineraries.
• Evaluate client preferences and budgets to recommend solutions.
• Book a variety of travel services including flights, hotels, and tours.
• Provide professional support before, during, and after travel.
• Troubleshoot and resolve client concerns.
• Attend ongoing training and professional development sessions.
• Collaborate with colleagues and suppliers for optimal service delivery.

Skills

Interpersonal Skills

Communication

Customer Service

Job description

Pacific Journey Consulting seeks detail-oriented individuals for a Destination Planning Specialist role. This remote position supports clients in planning and booking their travel while collaborating with a team and reporting to a team lead.

Key responsibilities include designing itineraries, evaluating budgets, booking flights/hotels/tours, and providing service before, during, and after travel. Ongoing training and travel benefits are offered.