Desktop Technician III - Federal IT Support

Quivera Enterprises, LLC; Pocatello (ID); On-site; USD 50,000 - 54,000; Full time

Job summary

Wichita Tribal Enterprises, a subsidiary of Quivera Enterprises, LLC, seeks a Desktop Technician III to provide advanced end-user support in federal government operations from Port Hall, ID. You will install, configure, and troubleshoot desktops, laptops, mobile devices, and enterprise software while maintaining security and SLA standards.

Required: Associate degree in IT or related field and at least three years of hands-on experience with Windows, networking, Office 365, and Google Workspace.

Qualifications

• Associate degree in IT or related field or equivalent experience.

Responsibilities

• Provide Tier II/III technical support for desktops, laptops, mobile devices, printers, scanners, and peripherals.

Skills

Desktop support

Windows OS

Networking

Customer service

Education

Associate degree in IT or related field

Tools

GIS

AutoCAD

Google Workspace

Microsoft Office Suite

Job description

Wichita Tribal Enterprises, a subsidiary of Quivera Enterprises, LLC, seeks a Desktop Technician III to provide advanced end-user support in federal government operations from Port Hall, ID. You will install, configure, and troubleshoot desktops, laptops, mobile devices, and enterprise software while maintaining security and SLA standards.

Required: Associate degree in IT or related field and at least three years of hands-on experience with Windows, networking, Office 365, and Google Workspace.