Desktop Technician

Pyramid Consulting, Inc; Owings Mills (MD); Sur place; USD 39 000 - 41 000; Temps partiel

Résumé du poste

Pyramid Consulting, Inc. has an immediate opening for a Desktop Technician in Owings Mills, MD on-site. This 06+ months contract offers benefits and long-term potential.

You will image, configure, validate, and deploy devices for new hires and large rollouts, using Intune, Autopilot, SCCM, and Microsoft 365. Must be local to Owings Mills and able to work onsite; banking/financial experience preferred. Applicants should have X+ years in desktop support, strong Windows 11 skills, and the ability

Qualifications

• X+ years of experience in desktop support or related field.
• Local to Owings Mills, MD and able to go fully onsite.
• Strong Windows 11 imaging, configuration, validation and troubleshooting skills.
• Experience with deployment tools such as Intune, Autopilot, SCCM, and Company Portal.
• Solid knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, drivers, networking and endpoint security agents.
• Ability to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware configuration issues.
• Familiarity with Intune, Autopilot, SCCM or similar.
• Excel experience and large-scale rollout participation.
• Physical ability to lift up to 50 pounds.

Responsabilités

• Image, configure, reimage, and prepare laptops, VMs, and desktops per firm standards.
• QA checks for Microsoft 365 apps, drivers, network, BitLocker, Zscaler, OneDrive, security agents, device readiness.
• Prepare devices for new hires, hardware refreshes, and large-scale rollouts.
• Maintain asset, status, ownership and work-note records.
• Coordinate device handoffs and issue resolution with Asset Management and on-site teams.
• Install software and support VDI, Windows 365, upgrades and deployments.

Connaissances

Windows 11

Imaging

Configuration

Troubleshooting

Intune

Autopilot

SCCM

Company Portal

Microsoft 365

OneDrive

BitLocker

Zscaler

Endpoint security

Remote access

VDI

Excel

Rollouts

Description du poste

Immediate need for a talented Desktop Technician. This is a 06+months contract opportunity with long-term potential and is located in Owing Mills, MD(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-33108

Pay Range: $28 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Image, configure, reimage, and prepare laptops, virtual machines, and desktops according to firm standards
• Perform detailed QA checks to validate Microsoft 365 applications, drivers, network connectivity, BitLocker, Zscaler, OneDrive, security agents, and overall device readiness
• Prepare and deploy devices for new hires, hardware refreshes, emergency replacements, and large-scale rollout initiatives
• Manage assigned device-configuration tasks and maintain accurate asset, status, ownership, and work-note records
• Coordinate device handoffs and issue resolution with Asset Management, Desktop Support, workstation engineering, remote build technicians, and onsite support teams
• Install standard and specialized software, confirm associate requirements, and support VDI, Windows 365, Windows upgrades, and other deployment initiatives

Key Requirements and Technology Experience:

• Local to Owings Mills, MD and able to go fully onsite
• Financial or Banking experience is highly preferred
• X+ years of experience in desktop support or related field
• Technical proficiency in Windows 11 installation, imaging, configuration, validation, and troubleshooting
• Experience with enterprise deployment and endpoint-management tools such as Intune, Autopilot, SCCM, and Company Portal
• Working knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, device drivers, wired and wireless connectivity, and endpoint security agents
• Ability to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware-related configuration issues.
• Familiarity with Intune, Autopilot, SCCM, or similar
• Excel experience and large-scale rollout participation
• Ability to lift up to 50 pounds

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.