Desktop Technician

INSPYR; Baltimore (MD); On-site; USD 30,000 - 33,000; Full time

Job summary

INSPYR Solutions is hiring Desktop Deployment Technicians for a 12-month contract in Baltimore, MD. You will image, configure, and deploy laptops and end-user devices for a large enterprise rollout, transitioning from legacy VDI to Windows 365 and modern laptops.

Ideal candidates have 1–2+ years in Help Desk or Desktop Support with strong Windows troubleshooting and imaging experience. Onsite work, training provided, and travel between Baltimore-area offices may be required.

Qualifications

• 1-2+ years of Help Desk, Desktop Support, Desktop Technician, or IT Support experience.
• Strong Windows 10/11 troubleshooting and support skills.
• Experience with PC imaging, laptop setup, hardware deployments, or device configuration.
• Excellent communication and customer service skills.

Responsibilities

• Image, configure, and deploy laptops and end-user devices.
• Prepare hardware for new hires, refreshes, and enterprise-wide deployments.
• Remove and replace thin clients, monitors, docking stations, and peripherals.
• Perform device setup, testing, and quality assurance checks.
• Track equipment inventory and maintain asset records.
• Reclaim and process retired equipment.
• Coordinate device deployments and end-user handoffs.
• Support Windows 365 and endpoint modernization initiatives.

Skills

Help Desk

Desktop Support

PC Imaging

Windows Troubleshooting

Customer Service

Organizational Skills

Independent Learner

Tools

Intune

SCCM

Autopilot

ServiceNow

Job description

Title: Desktop Deployment Technician / Endpoint Deployment Technician
Location: Baltimore, MD - 100% onsite
Contract Length: 12 months contract
Payrate: $22-$24/hr

Overview

We are hiring multiple Desktop Technicians to support a large-scale endpoint modernization and device deployment initiative within a corporate enterprise environment. This project involves transitioning employees from a legacy virtual desktop environment to modern laptop and Windows 365 solutions.

This is an excellent opportunity for candidates with Help Desk, Desktop Support, PC Deployment, or Technical Support experience who are looking to gain hands-on experience supporting a major enterprise technology rollout.

Key Responsibilities

• Image, configure, and deploy laptops and end-user devices
• Prepare hardware for new hires, refreshes, and enterprise-wide deployments
• Remove and replace thin clients, monitors, docking stations, and peripherals
• Perform device setup, testing, and quality assurance checks
• Track equipment inventory and maintain accurate asset records
• Reclaim and process retired equipment
• Coordinate device deployments and end-user handoffs
• Support large-scale Windows 365 and endpoint modernization initiatives

Required Qualifications

• 1-2+ years of Help Desk, Desktop Support, Desktop Technician, or IT Support experience
• Strong Windows 10/11 troubleshooting and support skills
• Experience with PC imaging, laptop setup, hardware deployments, or device configuration
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to work independently and learn quickly in a fast-paced environment

Preferred Qualifications

• Experience with Microsoft Intune, SCCM, Autopilot, or similar endpoint management tools
• ServiceNow experience
• Experience supporting users in a corporate or enterprise environment
• Participation in hardware refreshes, migrations, or large-scale technology rollouts

Note: Intune and SCCM experience are preferred but not required. Training will be provided for candidates with strong desktop support fundamentals and a willingness to learn.

What We're Looking For

The ideal candidate is:

• A motivated self-starter
• Reliable and detail-oriented
• Comfortable working directly with end users
• Able to manage multiple tasks and deployment schedules
• Eager to learn new technologies and processes

Additional Details

• 100% onsite, Monday-Friday during business hours
• Occasional travel between Baltimore-area office locations may be required
• Training and shadowing provided during onboarding
• One-round interview process
• Target start date: ASAP

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.
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