Onsite Desktop Technician - Imaging & Deployments (MD)

Pyramid Consulting, Inc; Owings Mills (MD); On-site; USD 39,000 - 41,000; Part time

Job summary

Pyramid Consulting, Inc. has an immediate opening for a Desktop Technician in Owings Mills, MD on-site. This 06+ months contract offers benefits and long-term potential.

You will image, configure, validate, and deploy devices for new hires and large rollouts, using Intune, Autopilot, SCCM, and Microsoft 365. Must be local to Owings Mills and able to work onsite; banking/financial experience preferred. Applicants should have X+ years in desktop support, strong Windows 11 skills, and the ability

Qualifications

• X+ years of experience in desktop support or related field.
• Local to Owings Mills, MD and able to go fully onsite.
• Strong Windows 11 imaging, configuration, validation and troubleshooting skills.
• Experience with deployment tools such as Intune, Autopilot, SCCM, and Company Portal.
• Solid knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, drivers, networking and endpoint security agents.
• Ability to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware configuration issues.
• Familiarity with Intune, Autopilot, SCCM or similar.
• Excel experience and large-scale rollout participation.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Image, configure, reimage, and prepare laptops, VMs, and desktops per firm standards.
• QA checks for Microsoft 365 apps, drivers, network, BitLocker, Zscaler, OneDrive, security agents, device readiness.
• Prepare devices for new hires, hardware refreshes, and large-scale rollouts.
• Maintain asset, status, ownership and work-note records.
• Coordinate device handoffs and issue resolution with Asset Management and on-site teams.
• Install software and support VDI, Windows 365, upgrades and deployments.

Skills

Windows 11

Imaging

Configuration

Troubleshooting

Intune

Autopilot

SCCM

Company Portal

Microsoft 365

OneDrive

BitLocker

Zscaler

Endpoint security

Remote access

VDI

Excel

Rollouts

Job description

Pyramid Consulting, Inc. has an immediate opening for a Desktop Technician in Owings Mills, MD on-site. This 06+ months contract offers benefits and long-term potential.

You will image, configure, validate, and deploy devices for new hires and large rollouts, using Intune, Autopilot, SCCM, and Microsoft 365. Must be local to Owings Mills and able to work onsite; banking/financial experience preferred. Applicants should have X+ years in desktop support, strong Windows 11 skills, and the ability