Healthcare IT Support Technician

Upstate; City of Syracuse (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Upstate is seeking an IT Help Desk/PC Support professional to install, troubleshoot, and repair PC hardware and software. You will handle installations for new devices, moves, and migrations, and diagnose hardware or software problems as they arise.

Ideal candidates have a Bachelor's degree and at least one year of PC support and customer service experience, with strong interpersonal skills; healthcare experience is a plus.

Qualifications

• Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

Responsibilities

• Install, troubleshoot and repair PC hardware and software applications.
• Conduct installations including new devices, moves and migrations.
• Research and resolve hardware and software problems as necessary.
• Troubleshoot connectivity with client devices, printers, files servers and host systems.

Skills

Customer service

Interpersonal skills

PC troubleshooting

Education

Bachelor's degree

Tools

PC hardware

Networking software

Job description

Upstate is seeking an IT Help Desk/PC Support professional to install, troubleshoot, and repair PC hardware and software. You will handle installations for new devices, moves, and migrations, and diagnose hardware or software problems as they arise.

Ideal candidates have a Bachelor's degree and at least one year of PC support and customer service experience, with strong interpersonal skills; healthcare experience is a plus.