Desktop Support Technician

TieTalent; Wisconsin; On-site; USD 55,000 - 70,000; Full time

Job summary

Join a leading company as a Desktop Support Technician in Wisconsin, where you'll tackle technical challenges, manage support for hardware and software issues, and contribute to optimizing IT operations. This dynamic role offers opportunities for growth and engagement in various projects while being a vital resource for a team of over 170 associates.

Qualifications

• Entry level position; experience in desktop support or systems administration is valued.
• Proficiency in English is required.

Responsibilities

• Provide expert technical support for end-users.
• Resolve user requests and troubleshoot technical problems.
• Maintain accurate records and assist in system updates.

Skills

Technical support

Troubleshooting

Network maintenance

Job description

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Description

Join Our Team as a Technical Support Technician!

About

Job Type

Full-time

Description

Join Our Team as a Technical Support Technician!

Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware issues and resolving software glitches to ensuring seamless network access, you'll play a key role in providing top-notch support and optimizing our IT operations. This is a hands-on, dynamic position with plenty of opportunities to take on exciting projects and stay engaged with a wide variety of tasks. With 5 locations and over 170 associates relying on your expertise, you'll be the trusted IT resource everyone turns to. If you're ready to make an impact and be the go-to person for all things IT, this is the role for you!

Key Responsibilities

Provide expert technical support, addressing day-to-day issues for end-users. Efficiently manage and resolve user requests, incidents, and technical inquiries. Assist with system updates and network maintenance to keep everything running smoothly. Diagnose and troubleshoot technical problems, escalating issues when needed to ensure timely resolution. Maintain clear and accurate records, contributing to ongoing improvement efforts.

Salary Description

$55,000 - $70,000

• Wisconsin, United States
  
  

Work experience

• Desktop Support
• Systems Administrator
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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