Desktop Support Technician

TEKsystems; Tucson (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Onsite role in Tucson

Job summary

TEKsystems is hiring a Desktop Support Technician for a contract role based in Tucson, AZ. The technician will be the single point of contact for end users, handling on-site and remote support for PC hardware, software, printers, and AV needs. Strong communication and ticketing familiarity are required.

The role emphasizes hands-on hardware troubleshooting, Active Directory, Windows 10 expertise, and collaboration with teams to maintain workstation performance in a fast-paced environment.

Qualifications

• Strong general troubleshooting skills – client computers.
• Technical knowledge of PC hardware and their internal components.
• Hands-on hardware troubleshooting experience.
• Familiarity with Active Directory and Windows operating systems.
• Excellent written and verbal communication skills; Microsoft Office proficiency.

Responsibilities

• Provide on-site and remote support for end users in Tucson; diagnose and resolve hardware and software issues.
• Install, configure, and maintain PCs, printers, and peripheral devices; manage tickets.
• Assist with AV support for events and user training sessions.
• Document solutions and maintain up-to-date workstation records.

Skills

Desktop

Windows 10

Troubleshooting

Hardware

Active Directory

Technical support

Tools

ServiceNow

Job description

fully on site in Tucson, az!!

Description

Client Support team is seeking to contract a Desktop Support Technician. Desktop Support Technicians provide a single point of contact for end users to receive support and maintenance within the organizations desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion.

Technical

• Strong general troubleshooting skills - client computers
• Technical knowledge of PC and desktop hardware and their internal components
• Hands-on hardware troubleshooting experience
• Working technical knowledge of current protocols, operating systems, and standards
• Ability to operate tools, components, and peripheral accessories
• Able to read and understand technical manuals, procedural documentation, and OEM guides
• Familiarity of Active Directory
• Knowledge of Windows-based operating systems
• Applicant must have strong communication skills, including written, email, documentation, and verbal
• Strong knowledge of Microsoft Office applications

Non-Technical

• Must be able to work successfully and productively on their own, as well as in teams
• Must be able and willing to adjust planned work throughout the day when conflicting priorities arise
• Successful applicant must have strong interpersonal skills
• Ability to lift up to 50 pounds
• Good driving record
• Familiarity with ticketing systems, such as ServiceNow
• Maintain up to date documentation

Skills

• Desktop
• Windows 10
• Troubleshooting
• Hardware
• Active directory
• Technical support

Top Skills Details

• Desktop
• Windows 10
• Troubleshooting
• Hardware
• Active directory

Additional Skills & Qualifications

These are not required for the job, but any or all of these would be helpful:

• Preferably has experience working in an enterprise environment
• Familiarity with supporting iPhone and iPads
• Familiarity with enterprise Applications, including:
  • Microsoft M365 (SharePoint, Teams)
  • RSA SecurID
  • Microsoft Authenticator
  • Microsoft Software Center Console Management (SCCM)

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Tucson, AZ.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Tucson,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.