Desktop Support Technician

Swoon; Schaumburg (IL); On-site; USD 33,062 - 34,440; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A technology solutions company in Schaumburg is seeking a detail-oriented PC Imaging Technician to create and maintain PC images. The role requires collaborating with IT staff and troubleshooting deployment issues. Candidates should have 2-5 years of experience in tech support, especially with Windows laptop builds. This is a full-time position offering competitive benefits including medical and vision insurance.

Qualifications

• 2-5 years of experience required in IT support.
• Experience with PC imaging and deployment is preferred.

Responsibilities

• Create and deploy standardized PC images.
• Troubleshoot PC imaging issues.
• Collaborate with IT support teams.
• Document imaging processes.
• Assist with hardware/software installations.
• Maintain PC asset records.

Skills

Technical support

Incident management

Windows laptop builds and repairs

Job description

This range is provided by Swoon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $25.00/hr

We are seeking a detail-oriented PC Imaging Technician to join our EUC team. The successful candidate will be responsible for creating, deploying, and maintaining PC images for our organization. This role involves working closely with other IT staff to ensure that all computers are properly configured and updated.

Responsibilities

• Create and deploy standardized PC images across the organization.
• Troubleshoot and resolve issues related to PC imaging and deployment.
• Collaborate with IT support teams to ensure seamless integration of new systems.
• Document imaging processes and procedures for future reference.
• Assist with hardware and software installations as needed.
• Maintain accurate ServiceNow PC asset records.

Qualifications

• 2-5 years of experience required
• Preferred experience include tech support, incident management, and Windows laptop builds and repairs

Details

• Full-time role based in Schaumburg office

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Benefits

• Medical insurance
• Vision insurance