Desktop Support Technician

Iquantam; Frankfort (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT services company based in Frankfort, KY is seeking a Desktop Support Technician. This full-time position requires excellent customer service skills and experience in computer equipment configuration. You will support various agencies and work under pressure in a dynamic environment.

Benefits

Health benefits

Paid time off

401(k) plan

Qualifications

• At least one year of experience.
• Ability to provide support for multiple agencies.

Responsibilities

• Provide support for multiple agencies in downtown Frankfort, KY.
• Configure, set up, and install computer equipment.

Skills

Customer service

Communication

Computer equipment configuration

Setup and installation

Ticketing software experience

Ability to work under pressure

Hardware experience

Software experience

Tools

ServiceNow

Job description

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This range is provided by Quantam. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $20.40/hr

Frankfort, KY

Quantam Solutions provides IT solutions and consulting for various clients. We offer a competitive hourly wage, health benefits, paid time off, and a 401(k) plan. We're currently seeking a Desktop Support Technician. Candidates need to be able to work onsite throughout various locations in Frankfort, KY. Candidates must have reliable transportation of their own.

Job Description:

The technician in this position will be providing support for multiple agencies in downtown Frankfort, KY. We are looking for candidates with at least one plus year of experience. The preferred candidate would need the following:

• Excellent customer service and communication skills.
• Computer equipment configuration, setup, and installation.
• Experience in ticketing software (preferably ServiceNow).
• Ability to work under pressure.
• Hardware and software experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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