Desktop Support Technician

NRS; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Desktop Support Technician in Columbus, Ohio, to support operations and ensure smooth IT functionality. The role involves installing software and hardware, providing tech support, and requires strong problem-solving skills and 5 years of experience.

Qualifications

• Minimum 5 years of desktop support experience.
• Ability to meet strict deadlines and prioritize tasks.
• Ability to lift and carry equipment.

Responsibilities

• Installing and configuring computer hardware and software.
• Responding to service issues and requests promptly.
• Providing technical support in person or over the phone.

Skills

Technical support

Problem-solving

Logical thinking

Job description

We are seeking a Desktop Support Technician to support our operations in Columbus, Ohio. The role involves supporting our main site in Decatur, TX, and at the Polaris mall, with travel to corporate locations as needed.

Responsibilities include:

• Installing and configuring computer hardware, software, printers, and scanners
• Responding promptly to service issues and requests
• Providing technical support in person or over the phone
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Running network cables
• Collaborating with vendors to resolve software problems
• Testing new technology

Additional requirements:

• Willingness to travel for extended periods
• Work with the IT team to resolve issues
• On-call duties for Rods
• Minimum 5 years of desktop support experience
• Strong technical and logical thinking skills
• Problem-solving abilities
• Ability to meet strict deadlines and prioritize tasks
• Ability to lift and carry equipment

Job details:

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Information Technology

This job posting is active and accepting applications.