Desktop Support Technician

SRK Consulting; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

SRK Consulting, an international consulting firm, is hiring a Desktop Support Technician for its Denver office. The role involves delivering prompt desktop support, providing hardware assistance, and helping users with software issues in a Windows environment. A comprehensive compensation package and opportunities for growth are offered.

Benefits

Attractive compensation package

Diversity of projects and clients

Opportunity to purchase shares in the company

Qualifications

• Experience with Exchange Online and Sharepoint preferred.

Responsibilities

• Deliver responsive on-site and remote desktop support.
• Provide hardware support for workstations, printers, and mobile devices.
• Assist users with software support in a Windows environment.

Skills

Office 365 experience

Microsoft Intune

Help Desk software

Job description

SRK Consulting

is an independent, international consulting practice, providing globally integrated consulting services to the international mining and metals sector.

We are seeking a Desktop Support Technician.

Description of Responsibilities :

• Delivering responsive and timely on-site and remote desktop support to local network users;
• Providing hardware support for workstations (desktops & laptops), printers & copiers, mobile devices and imaging, including installations and configurations. (Microsoft Intune)
• Assisting users with software support in a Windows environment including MS Office applications, Adobe and other industry-specific applications;
• Using Help Desk software (FreshService) to log and track calls and to close off requests upon resolution; and
• Assisting remote offices with Help Desk tickets as needed.

Essential Requirements :

Office 365 experience preferred, including :

• Exchange Online
• Sharepoint

Equal Employment Opportunity (EEO) makes it illegal to discriminate against job applicants or employees because of their race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability, veteran / military status, protected medical leaves, political affiliation, or genetic information. SRK US is dedicated to the fulfillment of these laws with regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.

In return for considering a future with us, we offer :

• An attractive compensation package.
• Diversity of projects and clients within a non-hierarchical consultancy environment.
• Opportunity to purchase shares in the company; the SRK Group is an independent group, owned by its employees.

Applicants should respond by submitting their CV online by clicking the button below. The candidates under consideration will be contacted directly, no phone calls please.

SRK Consulting (U.S.), Inc. is an equal opportunity employer, including veterans and persons with disabilities.

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Desktop Support Technician • Denver, CO,