Desktop Support Technician

Insight Global; Charlotte (NC); On-site; USD 54,000 - 66,000; Full time

Job summary

A leading company is seeking a Desktop Technician for a 6-month contract in Charlotte, NC, with potential for permanent placement. This on-site role involves supporting internal employees with hardware and software issues, alongside a team dedicated to enhancing support services. Candidates should have solid communication skills and relevant technical experience.

Benefits

Vision insurance

Medical insurance

401(k)

Qualifications

• 3+ years of experience in a desktop technician role.
• Experience with password resets and O365 troubleshooting.
• Excellent communication skills.

Responsibilities

• Support internal employees with password resets, hardware issues, and O365 troubleshooting.
• Assist with VDI issues and conference room setups.
• Join a new team to support company growth.

Skills

Communication

Hardware Support

O365 Troubleshooting

Experience with Ticketing Systems

Password Resets

Job description

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On site 5 days a week - Charlotte, NC 28210

Duration: 6-month contract to hire, with potential for conversion. They are looking for someone interested in growing their career.

Hourly: $29.00 per hour, converting to approximately $60,000 annually.

Must-haves:

• 3+ years of experience in a desktop technician role
• Excellent communication skills
• Experience with a ticketing system
• Experience with password resets and O365 troubleshooting
• Hardware support, password resets, and AV support experience

Plusses: Experience with Citrix or other VDI environments

Day-to-day:

Insight Global is seeking a Desktop Technician to support a client in Charlotte. The role requires on-site presence 5 days a week at the Charlotte location, with some remote support for other locations. You will join a new team of 4 to assist internal employees with password resets, hardware support, O365 troubleshooting, VDI issues, and conference room setups. This team is being built to support company growth. The position is available immediately for a 6-month contract with the potential to become permanent.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

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Inferred benefits

Vision insurance

Medical insurance

401(k)

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