Desktop Support Tech – Windows, 275-Device Coverage

Harvey Nash; Sandy Hook (KY); On-site; USD 24,796 - 27,552; Full time

Job summary

A leading staffing agency seeks a knowledgeable technician in Sandy Hook, KY, with expertise in desktop support and strong customer service skills. The ideal candidate has 1-2 years of experience in installation and troubleshooting within a Windows environment. Responsibilities include maintaining 275 devices, assisting with security systems, and supporting DOC staff while interacting with inmates in a correctional complex. Valid driver's license and background check required.

Qualifications

• Minimum 1-2 years of experience in Desktop Support or a similar role.
• Ability to install, troubleshoot, and repair devices in a Windows environment.
• Must maintain a valid driver’s license.

Responsibilities

• Provide desktop support including installation and troubleshooting.
• Assist with security cameras, servers, and network switches as needed.
• Support DOC staff and interact with inmates as part of work detail.

Skills

Customer service skills

Desktop support knowledge

Troubleshooting abilities

Job description

A leading staffing agency seeks a knowledgeable technician in Sandy Hook, KY, with expertise in desktop support and strong customer service skills. The ideal candidate has 1-2 years of experience in installation and troubleshooting within a Windows environment. Responsibilities include maintaining 275 devices, assisting with security systems, and supporting DOC staff while interacting with inmates in a correctional complex. Valid driver's license and background check required.