Desktop Support Tech III - Field IT (Windows & Networking)

Akaasa Technologies

Saint Paul (MN)

On-site

USD 55,000 - 85,000

Full time

5 days ago
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Job summary

Akaasa Technologies in Brooklyn Park, MN is seeking a Desktop Support Technician III to provide Windows desktop support, troubleshoot hardware and software, and assist with network-related issues. The role requires travel within the Minneapolis metro area and strong customer service skills.

The ideal candidate has 5–7 years of IT/Desktop Support experience, an associate degree or equivalent, and access to reliable transportation for local travel with mileage reimbursement.

Qualifications

  • Associate's degree or equivalent experience.
  • 5–7 years of IT/Desktop Support experience.
  • Willingness to travel locally throughout the Minneapolis metro area (mileage reimbursed).

Skills

Windows desktop support
Hardware troubleshooting
Software troubleshooting
Networking (TCP/IP, VPNs)
Help desk ticketing systems
Communication/customer service

Education

Associate's degree or equivalent experience

Tools

ServiceNow
SCCM Service Suite

Job description

Akaasa Technologies in Brooklyn Park, MN is seeking a Desktop Support Technician III to provide Windows desktop support, troubleshoot hardware and software, and assist with network-related issues. The role requires travel within the Minneapolis metro area and strong customer service skills.

The ideal candidate has 5–7 years of IT/Desktop Support experience, an associate degree or equivalent, and access to reliable transportation for local travel with mileage reimbursement.

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