Desktop Support Tech

SmartRecruiters, Inc.; Neillsville (WI); On-site; USD 40,000 - 57,000; Full time

Job summary

Global Channel Management is seeking a Desktop Support Technician to manage daily user support, deployment of new equipment, and end-user hardware configuration. The role requires 3-4 years in desktop support and familiarity with Windows operating systems.

The technician will provide application support and exceptional customer service, reporting to the Site Operations Manager and aligning duties with customer priorities and company standards.

Qualifications

• 3-4 years of desktop support experience.
• Network certifications are a plus.
• Install, configure, and administer Microsoft Windows operating systems.
• Install, configure, and support end-user hardware.
• Provide desktop and application support.
• Deliver outstanding customer service and clear communication to end users.

Responsibilities

• Desktop Support Technician will be responsible for daily operation duties of user support, administration, monitoring, and deployment of new and replacement equipment.
• This position will report directly to the Site Operations Manager.
• Duties performed in accordance with Customer priorities as directed by the Site Operations Manager.

Skills

Desktop support

Network certifications

Customer service

Windows OS

End-user hardware

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Desktop Support technician needs 3-4 years experience. Network certifications are pluses.

Install, configure, and administer Microsoft Windows operating systems

Install, configure, and support end user hardware

Provide desktop and application support

Provide outstanding customer service and communication to the end users? Other project and duties as assigned

Desktop Support Technician will be responsible for daily operation duties of user support, administration, monitoring, and deployment of new and replacement equipment. This Position will report directly to the Site Operations Manager. Specific duties of the IT Technician will be performed in accordance with the Customer priorities as directed by the Site Operations Manager:

Additional Information

$35/HR

CTH