Operations Support

SmartRecruiters, Inc.; Miami (FL); On-site; USD 34,000 - 49,000; Full time

Job summary

Global Channel Management is seeking an experienced technical professional for a 12-month contract in a Miami-area role. You will build and troubleshoot servers, install routers, and manage network gear while ensuring reliable backup processes and customer satisfaction.

Ideal candidates have A+ certification and 2+ years in networking, with CCNA/Network+/Server+ being desirable. Flexibility to operate in a 24x7 environment is required.

Qualifications

• A+ certification is required.
• CCNA, Network+, or Server+ certifications are desirable.
• 2+ years of experience in building and troubleshooting servers, routers, and network gear; backup management.

Responsibilities

• Build and troubleshoot servers and related infrastructure.
• Install and support routers; configure network gear.
• Troubleshoot network problems and understand customer backup needs.
• Troubleshoot cross-connects and test different circuit types.
• Test equipment and load software, ensuring proper operation.
• Provide clear customer communications and maintain service quality in a 24x7 environment.

Education

A+ certification

CCNA

Network+

Server+

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

The following certification is a requirement: A+ The following certifications are desired: CCNA, Network +, Server +

2+ years of experience desired with the following areas:

Build and troubleshoot servers? Support and Install Router, Build
Network gear,Troubleshoot network problems? Understand how to do back-up
for customer

Troubleshoot cross-connects

Testing different type of circuits

Testing equipment and loading software

Good customer skills? Good communications skill, written and oral

Flexible to work in a 24x7 environment

Additional Information

$30/hr

12 months