Desktop Support Specialist - Manufacturing IT

American Honda Motor Co., Inc.; Raymond (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

American Honda Motor Co., Inc. seeks an IT Support professional to keep manufacturing and office operations running smoothly.

In this on-site role, you will troubleshoot hardware, software, and network issues, support Windows environments and manufacturing-related systems, and respond to tickets, phone calls, and walk-ups. You will manage user accounts, maintain devices and peripherals, and document solutions.

Responsibilities

• Troubleshoot hardware, software, and network issues across Windows environments and manufacturing-related systems.
• Respond to tickets, phone calls, and walk-ins to provide timely IT support.
• Manage user accounts, maintain devices and peripherals, and document solutions.
• Collaborate with cross-functional teams to reduce downtime and improve reliability.

Job description

American Honda Motor Co., Inc. seeks an IT Support professional to keep manufacturing and office operations running smoothly. In this on-site role, you will troubleshoot hardware, software, and network issues, support Windows environments and manufacturing-related systems, and respond to tickets, phone calls, and walk-ups. You will manage user accounts, maintain devices and peripherals, and document solutions. Collaborating with cross-functional teams, you will help reduce downtime, improve reliability, and contribute to Honda’s culture of safety, quality, and continuous improvement.