Desktop Support Specialist II — Growth, Learning, Impact

Dexcom Inc.; San Diego, Northern (CA, KY); Hybrid; USD 33,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Dexcom Inc. in San Diego, CA is seeking a Desktop Support Specialist 2 to provide day-to-day technical support for employees and VIPs, including configuring computers and network connectivity.

The role emphasizes provisioning, upgrades, and deprovisioning of devices while maintaining security and data integrity. The candidate will communicate technical information effectively, contribute to the Knowledge Base, and collaborate with IT peers.

Qualifications

• Typically requires 2–4 years of related experience.
• High School diploma or equivalent.
• Proficient in end-user computing and security basics.

Responsibilities

• Provide day-to-day technical support to employees and VIPs.
• Install, configure, and troubleshoot laptops, desktops, peripherals, and network connectivity.
• Heavy focus on provisioning, upgrading, and deprovisioning of computers and accessories.
• Maintain passwords and ensure data integrity and file system security; contribute to Knowledge Base.

Skills

End-user support

Team collaboration

Problem solving

Communication

Education

CompTIA A+

Google IT Support Certificate

HDI Desktop Support Technician

Job description

Dexcom Inc. in San Diego, CA is seeking a Desktop Support Specialist 2 to provide day-to-day technical support for employees and VIPs, including configuring computers and network connectivity.

The role emphasizes provisioning, upgrades, and deprovisioning of devices while maintaining security and data integrity. The candidate will communicate technical information effectively, contribute to the Knowledge Base, and collaborate with IT peers.